Why digital coupon software is indispensable for restaurant marketing agencies
A digital coupon software is indispensable if your restaurant is looking for ways to improve its customer experience, sales, traffic… But what are the reasons that the digital coupon software from Coupontools is essential for restaurant marketing agencies? You will know after reading this article.
Why digital coupon software is vital for restaurant marketing agencies
- Offer gamification
When you choose the digital coupon software from Coupontools, you decide to offer gamification towards a restaurant. Gamification is crucial for a restaurant today to increase the customer experience and to improve your brand awareness. When customers experience something outstanding, they will spread the word, and your brand awareness and customer experience will increase.
- Easy collection of customer data
When the restaurant offers gamification to its customers, it can easily capture customer data. This can also be useful for restaurant marketing agencies. They can use the customer data to create more personalized and targeted marketing campaigns for the restaurant in the future.
- Completely white label
With the digital coupon software from Coupontools, you can fully customize our platform to your branding. For example, your restaurant marketing agency can put the restaurant’s logo, slogan… in it. Coupontools doesn’t need any credit. The credit is entirely yours.
All information concerning white label digital campaigns and white label software in a nutshell.
Digital = trackable. You know exactly who interacted with your coupon and where they left. You'll have insights into the number of views, plays, claims, and redemptions. In addition to that, it is even possible to track the ROI, Return on Investment. This way, you can monitor in real-time how successful your campaign really was and end up with an overview concerning revenue generated and campaign cost.
Looking for more information about Return on Investments calculations in digital marketing campaigns using the Coupontools software? Consult this article!
- Take care of your customers
With the customer care function of the Coupontools platform, you can turn a negative customer experience into a positive one. This is very important today. When a customer has a complaint, you better solve it or offer them a solution. When you don’t, he will not be likely to return to your restaurant. When you solve the problem, they will be more likely to return, and they will remember that you’ve helped them out. For example, they didn’t get what they ordered. In this case, offer them a digital coupon to get a free drink, a discount on the next visit or meal… The possibilities are endless. Please note that this feature is on request. Please have a look at how KFC used Coupontools to digitize their customer care!
Sounds great, digital customer care. But you don’t know where to start? Have a look at how KFC and McDonald’s are using Coupontools to do this.
Which types of coupons does Coupontools have in-store?
Conclusion: why digital coupon software is indispensable for restaurant marketing agencies
There are many reasons why digital coupon software is indispensable for a restaurant marketing agency. First, your restaurant marketing agency can help the restaurant to improve its customer experience by adding gamification. Another important aspect is that your restaurant marketing agency can help the restaurant fill the tables. This will boost the restaurant’s sales, generate more traffic…
Do you want to try the Coupontools software out yourself? Then, create a free trial account!
Do you have any questions? Don’t hesitate and contact us!