You might be wondering how you could improve your restaurant’s reputation. Coupontools offers you the solution. Interactive digital campaigns. How can interactive digital coupons help you with this, and what are the advantages of those digital coupons? You know it, after reading this article.
What are interactive digital coupons?
Interactive digital coupons are digital coupons the visitor can interact with. The interactive digital coupons of Coupontools offer you so many possibilities. We offer all kinds of interactive digital coupons, such as Scratch & Win coupons, Spin Wheel coupons, Slot Machine, Memory Game, and Match2Win.
How to boost your restaurant's reputation with interactive digital coupons
- Gamified coupon
With a gamified coupon, you can boost your restaurant's reputation. You will increase the customer experience in your restaurant by providing a gamified coupon. When customers experience something outstanding, they will tell it to their friends and family. They will spread the good word about you which is beneficial for your restaurant's reputation.
- Offer amusement and experiences while waiting.
The most boring thing to do in a restaurant is to wait for your food and drinks. To kill time, you can offer your customers (gamified) coupons. Provide them a fun experience and the chance to win something. They will enjoy their waiting time, and your restaurant will increase its customer experience and reputation!
- Valuable deals
Make sure the deals you provide are worth using. When you give the customers a 1% discount, they won't return to your restaurant. When you give them a free drink or a 10% discount on the next visit or a 10% immediate discount, they are more likely to return to your restaurant. A small discount makes your restaurant look cheap, and that's a position in the customer's mind you don't want.
- Coupon directory
A coupon directory is a significant tool to boost your restaurant's reputation. With a Coupon Directory, you have better insights into your campaigns in general. Your restaurant can work with a GPS location so that the customers find their way to your restaurant fluently. In the Directory, you can categorize your campaigns, and people can favorite the most interesting campaigns. Thanks to a digital coupon directory, people always know where to look for your latest deals!
- Customer care vouchers
When the customer files a complaint, he wants to be helped. This isn't bad at all. It is basically a customer who wants you to make it right. Solve the problem and offer them a voucher in which they receive a discount or free meal. This approach transforms a negative customer experience into a positive one. Your restaurant can make a connection between Coupontools and your CRM/POS system. After it's connected, automation will be possible for your restaurant's customer care approach. The voucher will help you to improve your restaurant's reputation and might save customer relationships!
Sounds great, digital customer care. But you don’t know where to start? Have a look at how KFC and McDonald’s are using Coupontools to do this.
- Loyalty card to unlock valuable discounts
Another way to improve your restaurant's reputation is to host a loyalty program. With a loyalty card, the customer can unlock valuable discounts on every purchase. It could be an excellent way to improve your customer loyalty. With a loyalty card, you can increase your restaurant's sales. The reason is that the customer is more likely to return to your restaurant with a loyalty card. People are less likely to go somewhere else since they're collecting points or stamps for your reward!
Benefits of interactive digital coupons for restaurants using Coupontools
- Fraud proof
When you choose the interactive digital coupons of Coupontools, you can be certain that the digital coupons are secure. We work with secure validation methods to guarantee single-use coupons. We offer different secure validation methods, such as claiming a coupon through a QR-code. Coupontools will make sure your coupons are safe at all times.
Gamification is a hot topic today and a significant asset in your marketing strategy. A lot of companies use it already. For example, Kout Food Group, which operates franchises for Burger King, collaborated with Coupontools to provide gamified coupons to their audience. They wanted to increase their sales and at the same time offer the customer a unique experience. The interactive digital coupons of Coupontools were the right solution. Want to learn more about this story? Click here.
- Generate more visits
Interactive digital coupons guarantee that your restaurant generates more visits. When you add gamification to your restaurant's marketing strategy, people are witnessing a fun experience. If they like it, they will spread the word, and your restaurant will generate more visits. The company Applebee collaborated with us to generate more visits. You can see the result via this link.
- Increase the customer experience
When you work with interactive digital coupons, you add something special to your restaurant. The customers will not forget this, and they will experience something they can’t experience elsewhere. A company that worked together with us to increase its customer experience is KFC. You find the link to the story here. It’s a fascinating story, make sure you read it!
- Improve your brand awareness
There's nothing as powerful as word of mouth. When people hear something from friends or families, they are curious and want to experience it themselves. This will improve your brand awareness and the restaurant's reputation.
- Boost your restaurant’s sales
When people participate with your gamified coupon, you will set prizes such as a 10% discount on the next meal you order, 5% discount on the next drink you order… The possibilities to increase your restaurant’s sales are endless. Especially since people who win something are even more likely to redeem it than you giving it to them. They feel lucky and don't want to waste their luck!
Conclusion: How to boost your restaurant's reputation with interactive digital coupons
With Coupontools as your partner, you effortlessly raise your restaurant’s reputation. With our interactive digital coupons, you have endless possibilities. Do you want to try it yourself? Create a free trial account and start today!
Do you have any questions? Don’t hesitate to get in touch!